About Us
Being a web hosting customer can be a hard thing - you frequently have to deal with network outages and an atrocious and slow technical support service. To top it off, you have to log at least in 2 administration consoles to administer your domain names, billing transactions and your site itself. When we established Emerald Gold Hosting, we attempted to alter all that.
A New Approach to Web Hosting
The Control Panel is the part of the hosting platform that the customers actually see. And 90% of the web hosting service providers out there employ the same hosting Control Panel - cPanel. We, though, regard cPanel as being antiquated and tough to use - it simply hampers our work. That is why we reached the decision to employ another hosting Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look & feel and offers billing, domain and website administration possibilities, so you can administer everything from one single place. In addition, it has a drag 'n' drop File Manager, so you won't need to resort to third-party FTP software. Our tests have verified that the Hepsia hosting Control Panel works 3 times as fast as other web hosting Control Panels! We have also created a hosting Control Panel demo - you can see for yourself how the Hepsia web hosting Control Panel functions.
A Stable Web Hosting Platform
Your website has to be visible online. That is the reason why we lean on high-speed hosting servers driven by the effective mixture of Linux and Apache. We are also working with four world-class datacenters where you can host your web site. This permits us to offer a ninety-nine point nine percent network uptime guarantee.
A User-Focused Approach
Last, but most surely not least - we are there for you! We have Live Chat reps who are there to reply to all your pre-sale queries and to help you solve small technological problems. We have a top-of-the-line 24-7-365 client care service. We offer a 1-hour trouble ticket response time guarantee, but in most cases our techs reply to trouble tickets in no more than twenty mins!