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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A context menu will appear. It offers detailed info about all the actions that you can carry out on that particular page. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich variety of tutorial videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our comprehensive Frequently Asked Questions section, which contains questions asked by real individuals and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, we have a great team of technical support engineers available 24/7/365 and ready to help you with any problem. Each trouble ticket you submit will be replied to within 60 minutes (the average response time is just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232284

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com